Employee motivation is the “why” behind an employee’s behavior and is directly correlated with their commitment and willingness to make a contribution and work toward professional goals.
Motivation is typically categorized into two primary forms. Managers are generally expected to encourage both:
- Intrinsic Motivation: This stems from the inherent satisfaction of the work itself. An employee is driven by personal interest, enjoyment, a sense of challenge, or the feeling that their work is meaningful and impactful.
- Extrinsic Motivation: This is driven by external rewards or consequences provided by the organization. Examples include salary, bonuses, promotions, public recognition, benefits, job security, or avoiding punishment.
Measuring employee motivation within the context of performance management
The effects of employee motivation are measurable through changes in behavior and performance outcomes. Effective performance management involves measuring these positive outcomes through surveys, employee reviews and other forms of feedback.
Performance management systems are also important for fostering motivation. Managers can use a professional performance management suite to set and track goals, and offer regular feedback and coaching. They can also improve motivation via recognition and rewards, and by offering employees opportunities for professional development.