360-degree review software is a specialized tool designed to streamline the process of gathering comprehensive, multi-source feedback about an employee’s performance. Unlike traditional reviews that only involve a manager, a specialized 360 review platform automates the collection of input from a wide range of individuals, including peers, direct reports, supervisors, and sometimes even external customers or vendors. The software centralizes all the information gathered, allowing an organization to get a holistic view of an employee’s skills, competencies, and behaviors from every angle within their professional network.
The role of 360 review software in performance management
Within a performance management framework, 360° feedback software allows human resources professionals to move beyond a single-perspective appraisal to provide a more balanced and nuanced evaluation, helping to identify both strengths and areas for development.
By consolidating feedback from different roles, the software can reveal an employee’s blind spots—areas where their self-perception may not align with how others perceive them. This rich data is crucial for fostering meaningful professional growth and informing personalized development plans.